Kiana Fragrance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our site

• Cookies and tracking data

C. Order & Account Information

If you create an account or place an order, we collect:

• Login details

• Order history

• Preferences related to your purchases

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate regarding orders, support, or updates

• Improve website performance and user experience

• Personalize product recommendations or marketing content

• Prevent fraud and enhance security

• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies to:

• Enable core site functionality

• Remember your preferences

• Analyze website traffic

• Support marketing and retargeting campaigns

You may disable cookies through your browser settings, but some site features may not function properly.

4. Sharing Your Information

We do not sell your personal information.
We may share information only with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers

• Email and marketing platforms

• Website analytics services

• Service providers assisting in business operations

All third parties are required to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold

• Requesting corrections or updates

• Requesting deletion of your data

• Opting out of marketing communications

• Requesting a copy of your data

To exercise these rights, contact us at: info@kianafragrance.com

7. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill orders

• Meet legal requirements

• Resolve disputes

• Enforce policies

8. Children’s Privacy

Kiana Fragrance does not knowingly collect information from children under 13 (or relevant age based on your region). If such information is discovered, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.