Welcome to Kiana Fragrance. These Terms & Conditions (“Terms”) govern your access to and use of the Kiana Fragrance website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Kiana Fragrance is a luxury fragrance brand offering perfumes and related products through its official website. References to “we”, “us”, or “our” refer to Kiana Fragrance.
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
Product colors and packaging may vary slightly due to photography or screen settings.
Fragrance perception varies by individual and cannot be guaranteed.
We reserve the right to update product information at any time without notice.
All prices are listed in the applicable currency and are subject to change without notice.
Prices may include or exclude taxes depending on your location.
We accept secure payment methods as displayed at checkout.
By completing a purchase, you authorize us to charge your selected payment method.
Delivery timelines are estimates and may vary due to location, customs, or external factors.
Free delivery within the UAE may be offered as a promotional service and can be modified or withdrawn at any time.
We are not responsible for delays caused by couriers or incorrect delivery information provided by the customer.
Due to the nature of fragrance products:
Opened or used perfumes are non-refundable and non-exchangeable for hygiene and safety reasons.
Returns may be accepted only for unopened, unused products in original packaging and within the specified return period.
Damaged or incorrect items must be reported within 48 hours of delivery.
Please refer to our Returns Policy for full details.
All content on this website—including text, images, logos, designs, product names, and branding—is the exclusive property of Kiana Fragrance and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to interfere with website security or functionality
Submit false or misleading information
Infringe upon the rights of Kiana Fragrance or third parties
We reserve the right to restrict or terminate access for violations of these Terms.
To the fullest extent permitted by law:
Kiana Fragrance shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product in question.
All products are provided “as is” and “as available.” Individual reactions to fragrances may vary. We do not guarantee that our products will meet your personal expectations or preferences.
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated Terms.
For any questions regarding these Terms & Conditions, please contact us at:
© Kiana Fragrance. All rights reserved.